This policy explains what personal data is collected through the Rivervale Nursing Home website, what it is used for, and how to contact us about it.
Data Controller
Rivervale Nursing Home
Rathnaleen North, Nenagh, Co. Tipperary, E45 DX49
Phone: 067 50426 ยท Email: info@rivervalenh.com
Rivervale Nursing Home is operated by Blockstar Limited, registered in Ireland (company no. 463359). Registered office: Bawntard North, Kilmallock, Co. Limerick. Registered with HIQA, centre ID: OSV-0005519.
Data Protection Officer
Rivervale Nursing Home has appointed a Data Protection Officer. You can contact the DPO through info@rivervalenh.com.
What We Collect
We collect personal data only when you send it to us through a form on this website.
The general enquiry form collects your name, email address, and message.
The waiting list form also collects your phone number, your relationship to the prospective resident, the prospective resident’s name, your preferred room type, and a short description of their care needs.
We do not use this website to collect browsing data for analytics, advertising, or marketing.
How We Use It
We use the information you send to respond to your enquiry, handle a waiting-list request, or meet our obligations as a HIQA-regulated nursing home.
We do not use website form submissions for marketing. We do not share them with third parties except where needed to deliver the website, handle the form submission, or meet a legal or regulatory obligation.
Data Retention
Form submissions are delivered to Rivervale Nursing Home by Web3Forms. Web3Forms states that it does not permanently store submissions after delivery.
| Form type | Retention period |
|---|---|
| General enquiries | Up to 12 months after the matter is resolved |
| Waiting list | For as long as the enquiry remains active, then up to 12 months |
Your Rights
Under GDPR, you have the right to:
| Right | What it means |
|---|---|
| Access | Ask for a copy of the personal data we hold about you |
| Correction | Ask us to correct inaccurate or incomplete data |
| Deletion | Ask us to erase your data, unless we have a legal obligation to retain it |
| Restriction | Ask us to limit how your data is processed |
| Objection | Object to the processing of your personal data |
| Complaint | Lodge a complaint with the Data Protection Commission |
To exercise any of these rights, email info@rivervalenh.com.
Third-Party Services
This website is hosted by Cloudflare Pages, which may process technical data such as IP addresses for hosting, security, and performance.
Form submissions are handled by Web3Forms. See each provider’s privacy policy for more detail.
Questions
If you have a question about how we handle personal data submitted through this website, email info@rivervalenh.com.